Milestones & Delivery (Tough Conversations / Scope Creep)

One of the hardest things to do in Web Development is to keep projects on track. It seems like it happens so fast. Everything is going well and the next thing you know, the project is overdue and over budget. The next hardest thing to do is to fix a project that has gotten out of control. This is usually due to not guiding the client correctly when fixes or changes are asked for that are not in scope. The result can be disastrous if not managed correctly, ending the client relationship and worse, not getting paid.

This session will cover:

– How to create a framework for a smooth production delivery.
– What are the red flags to watch for to keep a project on track.
– How to salvage a project once it gets out of control.
– Controlling emotions and responses to save the client relationship.